Customer Success Story
Keeping a Global Food Group Connected Across Every Site
Project Overview
Regal Food Products Group started in Yorkshire in 2001 and has grown into a global, multimillion-pound manufacturer and distributor of food products. Across multiple sites, that growth depends on one thing staying constant: the ability to communicate, coordinate and keep operations running without interruption. itc provides the connectivity infrastructure that makes that possible.
Multi-site
Group-wide coverage
Internet, VoIP & Mobile
Fully managed
The Challenge
As Regal Food Products Group grew from a local Yorkshire bakery into a multi-site manufacturing and distribution operation, the demands on its communications infrastructure grew with it. Coordinating production, managing logistics and keeping teams across different locations in contact requires connectivity that is fast, reliable and consistent - across every site, every day.
With multiple businesses operating under the group, the complexity of managing internet, phones and mobile across the estate was significant. What the group needed was a single provider who could handle it all under one arrangement and keep pace with the business as it continued to grow.
The Solution
itc set up and manages dedicated internet, VoIP and mobile across the Regal Food Products Group estate. Rather than dealing with multiple suppliers across different sites, the group has a single managed arrangement - one point of contact, one team accountable for keeping everything connected.
The phone and mobile setup was streamlined to match the way the business actually operates: staff can communicate across sites without friction, and the infrastructure scales with the group rather than becoming a constraint on it.
"itc have been brilliant for our business. They set us up with dedicated internet and completely streamlined our phone and mobile setup. We are always connected, which for a business like ours makes all the difference."
Regal Food Products Group
The Outcome
The group stays connected across every site, and communications no longer create overhead for the businesses within it. Production, logistics and day-to-day coordination all run on a platform that itc manages and maintains - leaving the Regal team to focus on what they do best.
For a business that has grown from humble beginnings to a global operation in just over two decades, having a reliable connectivity partner who keeps pace with that growth has been part of what makes it possible.
Key Results
- Dedicated internet, VoIP and mobile managed across the group
- Single provider and point of contact for all sites
- Streamlined phone and mobile setup across a multi-site operation
- Connectivity infrastructure that scales with the group
- Reduced overhead from managing multiple suppliers
Services Used
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