Business Phone Systems
A cloud-based phone system your whole team can use from anywhere: desk, home, or on the road. Managed by one person who knows your business. Ready the same day.
What Is a Cloud Phone System?
A cloud phone system runs over your internet instead of a traditional line. Your team can call from desk handsets, laptops, or mobiles: one system, managed centrally, accessible anywhere.
itc supplies and manages systems powered by Cisco Webex. We handle setup, number porting, and ongoing support through one named contact, not a call centre or ticket queue.
How itc Cloud Phone Systems Work.
Getting your business onto a cloud phone system is simpler than most people expect. Here is what happens from your first conversation with us to the day your team picks up their first call.
Tell Us About Your Business.
We start with a quick call to understand how many people need a system, how your team works, and whether you want desk handsets, app-only, or a mix. No forms to fill in. Just a conversation.
We Recommend the Right Setup.
Based on your team size and how you work, we recommend the right combination of licences, handsets, and add-ons. We tell you exactly what it will cost per seat per month, with nothing hidden.
We Build and Configure Everything.
Remote build and configuration is included as standard at no extra charge. We set up your system, add your users, configure your call routing, and test everything before handing it over. You do not need to touch a single setting.
You Go Live.
Your system can be live the same day. We confirm everything is working, walk your team through the basics, and make sure everyone is comfortable before we sign off. If you want an on-site visit, we can arrange that too.
Ongoing Support from One Named Contact.
After go-live you keep the same contact for the life of your contract. Any questions, any changes, any issues: one call to one person who knows your account. No ticket systems. No call centres.
Why Businesses Choose itc for Their Cloud Phone System
Most business phone system providers take days or weeks to get you up and running. itc provisions your system the same day you order. We build it, configure it, and hand it over. You and your team are making calls the same day.
What You Get with Every itc Cloud Phone System.
Straightforward features on every seat, with optional desk hardware when your team wants it.
Cisco Webex Collaboration.
Every seat includes the full Cisco Webex Collaboration licence. That covers calls, messaging, video meetings, and voicemail in one app. Your team can use it on a desktop, laptop, or mobile. No extra software to buy.
5,000 Minutes Per Seat Per Month.
Every licence includes 5,000 monthly minutes for UK local numbers, UK national numbers, UK mobile numbers, and 03 / 0300 numbers. For most businesses, this is more than enough. No surprise bills.
Same-Day Provisioning.
Once you place the order, your system can be live the same day. We build and configure everything remotely. You do not need to wait for an engineer visit unless you want one. This is the fastest way to get a business phone system up and running.
Number Porting Handled for You.
Keeping your existing phone numbers is straightforward. We manage the migration process from start to finish, with seamless number transfer, clear updates, and minimal disruption while your existing numbers are retained.
Optional Desk Handsets.
If your team prefers physical hardware, we supply Yealink T54W and Yealink T57W desk phones, plus the Yealink W70P Cordless Package with W70B base station and W57H handset. Or your team can use the Webex app only. Your choice.
Everything managed. Nothing to worry about.
When you move your phones to itc, we stay with you from first call through go-live and beyond. One named contact, clear communication, and support that actually answers.
Proactive monitoring 24/7.
Your cloud platform is monitored around the clock. If something looks wrong, we investigate before it becomes a problem for your team.
Dedicated account contact.
You deal with one named person throughout your contract, not a different agent every time you call, not a ticket system, not a queue. Your account contact knows your users, your numbers, and your setup.
Same-day go-live.
We build and configure your system remotely, test call routing, and hand over when you are ready. Same-day provisioning is standard, with optional on-site support if you need it.
Want to Talk Through the Right Setup for Your Business?.
Every business is different. Call us and we will have an honest conversation about what your team actually needs: no scripts, no pressure, just straightforward advice from someone who has been doing this for over 20 years.