What Is a Leased Line?
A leased line is a dedicated connection to your building, not shared with other businesses. You get fixed, guaranteed speeds at all times, with upload matching download.
itc sources EAD leased lines from 100 Mbps to 10 Gbps and manages everything from survey to go-live. One named contact throughout. Pricing is on application for your location and speed.
How itc Leased Line Works.
A leased line installation is more involved than a standard broadband order. Here is what the process looks like from first conversation to go-live.
Initial Consultation.
We start with a conversation to understand your business, your site, your current connection, and what you need from a leased line. Speed requirements, SLA expectations, budget range: we cover all of it before any survey is booked.
Survey and Quotation.
We arrange a site survey to assess what infrastructure is in place and what work is needed to bring the line to your building. Once the survey is complete, we provide a clear quote covering speed, price, contract term, and SLA, with no hidden costs.
We Place the Order and Manage the Installation.
Once you are happy to proceed, we place the order with the network carrier and manage the entire installation process. Lead times for leased lines are typically 60 to 90 days depending on location and infrastructure. We keep you updated throughout and flag anything that might affect the timeline.
You Go Live.
On installation day, engineers activate the line at your premises. We confirm the connection is performing to specification, run speed and latency checks, and make sure everything is working before we sign off.
Ongoing Support from One Named Contact.
After go-live you keep the same contact for the life of your contract. Any performance issues, any questions, any changes to your requirements: one call to one person who knows your account and your site.
Why Businesses Choose itc for Their Leased Line
itc is not tied to one carrier or one product. We assess your site and your requirements and recommend the right leased line solution from the market, not from a limited catalogue. Independent advice means we have no incentive to push one network over another.
Is a Leased Line Right for Your Business?
A leased line is not the right answer for every business. It is a premium product at a premium price. Here is a straightforward way to think about it.
A leased line is likely the right choice if:
Your business cannot afford downtime: legal practices, financial services, healthcare, logistics, and any business where being offline means losing money or clients. You have a team of 20 or more people all relying on the connection at the same time. You run VoIP phones, video conferencing, or cloud software that demands consistent upload speeds. You need a guaranteed SLA: a contractual commitment on uptime and fault resolution time that standard broadband simply does not provide.
A leased line may be more than you need if:
Your team is small, your internet use is moderate, and full fibre broadband would comfortably cover your requirements. In that case, FTTP business broadband is faster to install, lower cost, and more than capable for most SMEs. We will always tell you honestly which one fits your situation.
Everything managed. Nothing to worry about.
Leased lines are a long-lead, multi-party project. itc runs the programme, chases the details, and keeps you informed so you can stay focused on your business.
Proactive monitoring 24/7.
Once live, your circuit is monitored continuously. If performance drifts or a fault appears, we work the issue with the carrier until it is resolved.
Dedicated account contact.
You deal with one named person from survey through go-live and beyond. They know your site, your contract, and who to call when timelines shift.
Managed delivery.
We coordinate survey, build, and activation with the carrier and field engineers. You get clear updates and a single point of accountability throughout.
Want to Know If a Leased Line Is Right for.
Call us for a no-obligation conversation. We will ask a few straightforward questions about your business, tell you honestly whether a leased line is the right fit, and if it is, walk you through what the process looks like and what it will cost.